AML and KYC Policy
Indibet may request identity, address, payment ownership or source-of-funds documents before allowing withdrawals or continuing account activity, especially where account details, payment details or transaction activity need review.
Purpose
AML and KYC checks help confirm that an account belongs to an adult user, reduce fraud, prevent payment abuse and keep withdrawals tied to the verified account holder.
Verification Documents
Public target-domain guidance mentions passport, driving licence and PAN as examples of documents used for verification. Document details should match the name, phone, payment route and account information submitted during registration.
Verification Readiness Checklist
| Check | What To Prepare | Why It Matters |
|---|---|---|
| Identity | Passport, driving licence, PAN or another accepted ID | Confirms age and account ownership |
| Address | Proof of address when requested | Supports account and risk checks |
| Payment ownership | Card, wallet, bank, UPI or crypto route proof | Connects deposits and withdrawals to the account holder |
| Source of funds | Extra financial context when requested | Supports higher-risk transaction review |
| Clear files | Readable photos or scans | Reduces rejected or delayed checks |
Verification Triggers
Verification may be requested before withdrawal, after account-risk checks, when profile details do not match documents, when payment ownership needs confirmation, during bonus abuse checks or where transaction activity requires additional review.
Payment Ownership Matrix
| Payment Issue | Why It Matters | Possible Outcome |
|---|---|---|
| Deposit method belongs to the account holder | Reduces fraud and third-party payment risk | Normal cashier use after checks |
| Withdrawal method does not match user details | Payout ownership cannot be confirmed | Withdrawal review or rejection |
| Profile details conflict with ID | Account identity is unclear | KYC request or account restriction |
| Chargeback or disputed payment | Payment risk increases | Account review and possible suspension |
Account Actions
Indibet may delay a withdrawal, request more documents, restrict bonuses, limit access, cancel suspicious transactions or close an account where checks are not completed or account activity breaches the rules.
Contact
Send KYC and payment questions to [email protected] or use chat and messenger support from Contact Us.